Help Center
Choose the help path that matches you.
Homeowner guidance and contractor guidance are separated so you can get the right answer quickly. Shared support, privacy, and beta feedback links stay available below.
Need help?
Tell us what is going on and we will help you figure out the next step. The assistant can answer general questions, and support messages go to the MatchCraft Pro beta team.
Contact Us
Need help? Tell us what is going on.
We will help you figure out the next step. Use the assistant for general questions, or contact support when you need a human response within 24 hours during beta.
Ask the MatchCraft Pro assistant
Get a quick answer from the local Help and FAQ knowledge base.
Chat with MatchCraft Pro assistantSubmit beta feedback
Share confusing moments, ideas, praise, or rough edges from testing.
Submit beta feedbackReport a bug
Tell us about broken buttons, missing emails, upload issues, or dead ends.
Report a bugContact support
Send a message to a human. We will respond within 24 hours during beta.
Contact supportHomeowners
Request, compare, message, and track your project.
Use this path if you are looking for a contractor, checking project status, trying to message a selected contractor, uploading progress photos, or wondering what happens next.
Contractors
Grow reputation, handle requests, and use contractor tools.
Use this path if you are joining as a contractor, managing leads, working on your profile, checking billing placeholders, learning about reputation, or using the Project Feed.
Admins / beta operations
Review, moderate, and troubleshoot.
Admin tools are separate from homeowner and contractor workflows. Use these only for beta operations, support, moderation, and platform health checks.
Support
Report bugs, confusing flows, or account-specific issues.
Support and feedback are shared, but the form asks whether you are a homeowner, contractor, admin, or other tester so the issue lands in the right context.